知识产权声明
心链情智数据科技（上海）有限公司（以下简称”心链数科”）是本网站及所提供产品和服务的知识产权权利人。本网站内所有的产品、技术、软件、程序、数据及其他信息（包括但不限于文字、图像、图片、照片、音频、视频、图表、色彩、版面设计、电子文档）的所有权利（包括但不限于版权、商标权、专利权、商业秘密及其他所有相关权利）均归心链数科或相关权利人所有。
未经心链数科书面许可，任何人不得擅自使用（包括但不限于通过任何机器人、蜘蛛等程序或设备监视、复制、传播、展示、镜像、上载、下载本网站中的内容）。
心链数科尊重知识产权，反对并打击侵犯知识产权的行为。任何组织或个人认为本网站的内容可能侵犯其合法权益，请及时向心链数科提出书面权利通知，并提供身份证明、权属证明、具体链接（URL）及详细侵权情况证明。心链数科在收到上述法律文件后，将会依法尽快处理。
Intellectual Property Statement
AffectiveChain Data Technology (Shanghai) Co., Ltd. (hereinafter referred to as “AffectiveChain”) is the intellectual property rights owner of this website and the products and services provided. All rights (including but not limited to copyright, trademark rights, patent rights, trade secrets and all other related rights) to all products, technologies, software, programs, data and other information (including but not limited to text, images, pictures, photos, audio, video, charts, colors, layout designs, electronic documents) on this website belong to AffectiveChain or related right holders.
Without the written permission of AffectiveChain, no one may use it without authorization (including but not limited to monitoring, copying, disseminating, displaying, mirroring, uploading, downloading content from this website through any robot, spider and other programs or devices).
AffectiveChain respects intellectual property rights and opposes and combats acts of infringing intellectual property rights. If any organization or individual believes that the content of this website may infringe its legitimate rights and interests, please promptly send a written notice of rights to AffectiveChain, providing identity proof, ownership proof, specific links (URL) and detailed proof of infringement. AffectiveChain will handle it as soon as possible in accordance with the law after receiving the above legal documents.
版权归属与授权
本网站内所有内容，包括但不限于文字、图片、音频、视频、软件、程序、图表、色彩、版面设计、电子文档等，均受《中华人民共和国著作权法》《信息网络传播权保护条例》等相关法律法规的保护，其版权归属心链情智数据科技（上海）有限公司或相关权利人所有。
未经心链数科书面许可，任何单位及个人不得擅自使用（包括但不限于通过任何机器人、蜘蛛等程序或设备监视、复制、传播、展示、镜像、上载、下载本网站的内容）。
获得授权的用户，应在授权范围内使用，不得超出授权范围实施侵权行为，否则需承担相应的法律责任。
特别声明：本网站提供的情智数据分析技术及相关算法、模型、报告等内容，均为心链数科独立研发或获得合法授权，受法律保护，未经书面许可，任何单位和个人不得擅自复制、传播、转让、许可或用于其他商业用途。
Copyright Ownership and Authorization
All content on this website, including but not limited to text, images, audio, video, software, programs, charts, colors, layout designs, and electronic documents, is protected by relevant laws and regulations such as the Copyright Law of the People’s Republic of China and the Regulations on the Protection of the Right to Network Dissemination of Information. The copyright belongs to AffectiveChain Data Technology (Shanghai) Co., Ltd. or related right holders.
Without the written permission of AffectiveChain, no unit or individual may use it without authorization (including but not limited to monitoring, copying, disseminating, displaying, mirroring, uploading, downloading the content of this website through any robot, spider and other programs or devices).
Authorized users shall use within the scope of authorization and shall not commit infringement beyond the scope of authorization, otherwise they shall bear corresponding legal responsibilities.
Special Statement: The affective intelligence data analysis technology and related algorithms, models, reports and other contents provided on this website are independently developed by AffectiveChain or legally authorized, and are protected by law. Without written permission, no unit or individual may copy, disseminate, transfer, license or use them for other commercial purposes without authorization.
禁止行为
用户在使用本网站及相关服务时，不得实施以下任何行为：
- 未经许可，侵入本网站服务器、数据库或其他相关系统
- 对本网站的内容进行任何形式的修改、歪曲、篡改或破坏
- 传播含有色情、暴力、恐怖、仇恨、煽动性或违法信息的内容
- 利用本网站从事任何违法犯罪活动或侵犯他人合法权益的行为
- 未经授权，收集、出售或泄露本网站用户的个人信息
- 使用任何自动化工具（如爬虫）大量获取本网站内容
- 伪造或歪曲信息，散布谣言，扰乱社会秩序
- 冒用他人名义或使用虚假身份使用本网站服务
- 其他违反法律法规、公序良俗或本声明规定的行为
- 在相关领域注册”心谐”、”XinSync”、”HeartSync”、”Affectivechain”等近似商标
- 使用”心链情智”、”HCAI Tech”、”XinSync”、”HeartSync”等作为企业名称字号
- 在产品包装上使用相似设计风格
- 域名抢注或使用相似域名
对于违反上述禁止行为的用户，心链数科有权采取限制使用、封禁账号等措施，并保留追究其法律责任的权利。如因此给心链数科或第三方造成损失的，用户应承担相应的赔偿责任。
Prohibited Behaviors
Users shall not engage in any of the following behaviors when using this website and related services:
- Intruding into the server, database or other related systems of this website without permission
- Modifying, distorting, tampering with or destroying the content of this website in any form
- Spreading content containing pornographic, violent, terrorist, hateful, inciting or illegal information
- Using this website to engage in any illegal or criminal activities or acts that infringe upon the legitimate rights and interests of others
- Collecting, selling or disclosing personal information of users of this website without authorization
- Using any automated tools (such as crawlers) to obtain a large amount of content from this website
- Forging or distorting information, spreading rumors, and disrupting social order
- Using this website service in the name of others or using false identities
- Other behaviors that violate laws and regulations, public order and good customs or the provisions of this statement
For users who violate the above prohibited behaviors, AffectiveChain has the right to take measures such as restricting use and blocking accounts, and reserves the right to pursue their legal responsibilities. If any loss is caused to AffectiveChain or a third party, the user shall bear corresponding compensation liability.
免责声明
本网站所提供的信息仅供参考，不构成任何专业建议。心链数科对因使用本网站信息而导致的任何直接或间接损失不承担责任。
用户使用本网站及相关服务即表示同意，心链数科不对任何因不可抗力、计算机病毒或黑客攻击等原因造成的服务中断或信息丢失承担责任。
本网站可能包含链接到第三方网站的链接，这些网站的内容不受心链数科控制，心链数科对任何第三方网站的内容、隐私政策或其他方面不承担责任。
心链数科提供的情智数据分析结果仅作为参考，不能替代专业医疗诊断、心理评估等专业服务。用户在做出任何决策前，应咨询相关专业人士的意见。
本免责声明适用中华人民共和国法律，若与相关法律法规相抵触，以法律法规为准。
Disclaimer
The information provided on this website is for reference only and does not constitute any professional advice. AffectiveChain shall not be liable for any direct or indirect losses resulting from the use of information on this website.
By using this website and related services, users agree that AffectiveChain shall not be liable for any service interruption or information loss caused by force majeure, computer viruses, hacker attacks, or other reasons.
This website may contain links to third-party websites, the content of which is not controlled by AffectiveChain, and AffectiveChain shall not be liable for the content, privacy policy or other aspects of any third-party website.
The affective intelligence data analysis results provided by AffectiveChain are for reference only and cannot replace professional services such as professional medical diagnosis and psychological assessment. Users should consult relevant professionals before making any decisions.
This disclaimer shall be governed by the laws of the People’s Republic of China. In case of any conflict with relevant laws and regulations, the laws and regulations shall prevail.
技术局限性
本网站及相关服务所采用的技术存在一定局限性，用户应了解并认可以下内容：
心链数科提供的情智数据分析技术基于当前的科学研究和技术水平，其分析结果仅供参考，不能完全替代专业的医疗诊断、心理评估等专业服务。
由于网络环境、设备性能、数据质量等因素的影响，本网站的服务可能会出现延迟、中断或结果偏差等情况。
心链数科将不断改进技术，但不对技术的完美性、准确性或适用性做出任何明示或暗示的保证。
用户在依据本网站技术服务做出决策时，应结合自身情况和专业意见，谨慎判断。
重要提示：心链数科的情感计算和人工智能技术仍在不断发展中，其性能可能受多种因素影响，包括但不限于数据质量、环境干扰、个体差异等。因此，技术输出结果可能存在一定误差，用户应理性看待并合理使用。
Technical Limitations
The technology adopted by this website and related services has certain limitations, and users should understand and recognize the following:
The affective intelligence data analysis technology provided by AffectiveChain is based on current scientific research and technical level, and its analysis results are for reference only and cannot completely replace professional services such as professional medical diagnosis and psychological assessment.
Due to the influence of network environment, equipment performance, data quality and other factors, the service of this website may have delays, interruptions or result deviations.
AffectiveChain will continuously improve its technology, but does not make any express or implied guarantee for the perfection, accuracy or applicability of the technology.
When making decisions based on the technical services of this website, users should combine their own situation and professional opinions and make prudent judgments.
Important Note: AffectiveChain’s emotion computing and artificial intelligence technologies are still under continuous development, and their performance may be affected by various factors, including but not limited to data quality, environmental interference, individual differences, etc. Therefore, there may be certain errors in the technical output results, and users should view and use them rationally.
隐私权保护
心链情智数据科技（上海）有限公司（以下简称”我们”）深知个人信息对您的重要性，我们将按法律法规要求，采取相应安全保护措施，尽力保护您的个人信息安全可控。
引言
本隐私政策旨在帮助您了解以下内容：
- 我们如何收集和使用您的个人信息
- 我们如何使用Cookie和同类技术
- 我们如何共享、转让、公开披露您的个人信息
- 我们如何保护您的个人信息
- 您的权利
- 我们如何处理儿童的个人信息
- 您的个人信息如何在全球范围转移
- 本政策如何更新
- 如何联系我们
一、我们如何收集和使用您的个人信息
个人信息是指以电子或者其他方式记录的与已识别或者可识别的自然人有关的各种信息，不包括匿名化处理后的信息。
1. 我们收集的个人信息
在您使用我们的产品和服务时，我们需要/可能需要收集和使用的个人信息包括如下两种：
- 账户信息：为成为我们的用户，您需要提供手机号码、电子邮箱地址，并创建用户名和密码。
- 设备信息：我们会根据您在软件安装及使用中授予的具体权限，接收并记录您所使用的设备相关信息。
- 日志信息：当您使用我们的服务时，我们会自动收集您对我们服务的详细使用情况，作为有关网络日志保存。
- 生物特征信息：在您使用HeartSync设备时，我们会收集心率、皮电反应等生物特征信息。
2. 个人信息的使用
我们严格遵守法律法规的规定及与用户的约定，将收集的信息用于以下用途：
- 向您提供服务
- 安全保障
- 产品开发和服务优化
- 管理软件
- 邀请您参与有关我们服务的调查
二、我们如何使用Cookie和同类技术
为确保网站正常运转，我们会在您的计算机或移动设备上存储名为Cookie的小数据文件。
我们不会将Cookie用于本政策所述目的之外的任何用途。您可根据自己的偏好管理或删除Cookie。
三、我们如何共享、转让、公开披露您的个人信息
1. 共享
我们不会与任何公司、组织和个人共享您的个人信息，但以下情况除外：
- 在获取明确同意的情况下共享
- 在法定情形下的共享
- 与授权合作伙伴共享
2. 转让
我们不会将您的个人信息转让给任何公司、组织和个人，但以下情况除外：
- 在获取明确同意的情况下转让
- 在涉及合并、收购或破产清算时
3. 公开披露
我们仅会在以下情况下，公开披露您的个人信息：
- 获得您明确同意后
- 基于法律的披露
四、我们如何保护您的个人信息
我们已使用符合业界标准的安全防护措施保护您提供的个人信息，防止数据遭到未经授权访问、公开披露、使用、修改、损坏或丢失。
在发生个人信息安全事件后，我们将按照法律法规的要求，及时向您告知：安全事件的基本情况和可能的影响、我们已采取或将要采取的处置措施、您可自主防范和降低风险的建议、对您的补救措施等。
五、您的权利
按照中国相关的法律、法规、标准，以及其他国家、地区的通行做法，我们保障您对自己的个人信息行使以下权利：
访问权
您有权访问您的个人信息，法律法规规定的例外情况除外。
更正权
您有权更正不准确或不完整的个人信息。
删除权
在特定情形下，您有权要求删除您的个人信息。
撤回同意权
您有权随时撤回已同意的个人信息处理授权。
六、我们如何处理儿童的个人信息
我们的产品、网站和服务主要面向成人。如果没有父母或监护人的同意，儿童不得创建自己的用户账户。
对于经父母同意而收集儿童个人信息的情况，我们只会在受到法律允许、父母或监护人明确同意或者保护儿童所必要的情况下使用或公开披露此信息。
七、您的个人信息如何在全球范围转移
原则上，我们在中华人民共和国境内收集和产生的个人信息，将存储在中华人民共和国境内。
由于我们通过遍布全球的资源和服务器提供产品或服务，这意味着，在获得您的授权同意后，您的个人信息可能会被转移到您使用产品或服务所在国家/地区的境外管辖区，或者受到来自这些管辖区的访问。
八、本政策如何更新
我们的隐私政策可能变更。未经您明确同意，我们不会削减您按照本隐私政策所应享有的权利。
对于重大变更，我们还会提供更为显著的通知（包括对于某些服务，我们会通过电子邮件发送通知，说明隐私政策的具体变更内容）。
九、如何联系我们
如果您对本隐私政策有任何疑问、意见或建议，请通过以下方式与我们联系：
邮箱：privacy@hcaitech.cn
电话：400-888-8888
一般情况下，我们将在十五天内回复。
Privacy Protection
AffectiveChain Data Technology (Shanghai) Co., Ltd. (hereinafter referred to as “we”) understands the importance of personal information to you. We will take corresponding security protection measures as required by laws and regulations to protect the security and controllability of your personal information.
Introduction
This Privacy Policy aims to help you understand:
- How we collect and use your personal information
- How we use cookies and similar technologies
- How we share, transfer, and disclose your personal information
- How we protect your personal information
- Your rights
- How we handle children’s personal information
- How your personal information is transferred globally
- How this policy is updated
- How to contact us
1. How We Collect and Use Your Personal Information
Personal information refers to various information recorded electronically or otherwise related to identified or identifiable natural persons, excluding anonymized information.
1.1 Personal Information We Collect
When you use our products and services, we need/may need to collect and use personal information including the following two types:
- Account Information: To become our user, you need to provide your mobile phone number, email address, and create a username and password.
- Device Information: Based on the specific permissions you grant during software installation and use, we receive and record information about the device you use.
- Log Information: When you use our services, we automatically collect detailed usage information about our services as network logs.
- Biometric Information: When you use HeartSync devices, we collect biometric information such as heart rate and skin electrical response.
1.2 Use of Personal Information
We strictly comply with the provisions of laws and regulations and agreements with users, using the collected information for the following purposes:
- Providing services to you
- Security assurance
- Product development and service optimization
- Software management
- Inviting you to participate in surveys about our services
2. How We Use Cookies and Similar Technologies
To ensure the normal operation of the website, we store small data files called cookies on your computer or mobile device.
We will not use cookies for any purpose other than those described in this policy. You can manage or delete cookies based on your preferences.
3. How We Share, Transfer, and Disclose Your Personal Information
3.1 Sharing
We will not share your personal information with any company, organization or individual, except in the following circumstances:
- Sharing with explicit consent
- Sharing under statutory circumstances
- Sharing with authorized partners
3.2 Transfer
We will not transfer your personal information to any company, organization or individual, except in the following circumstances:
- Transfer with explicit consent
- In connection with mergers, acquisitions or bankruptcy liquidation
3.3 Public Disclosure
We will only publicly disclose your personal information under the following circumstances:
- With your explicit consent
- Disclosure based on law
4. How We Protect Your Personal Information
We have used security protection measures that comply with industry standards to protect the personal information you provide, preventing data from unauthorized access, public disclosure, use, modification, damage or loss.
After a personal information security incident occurs, we will promptly inform you in accordance with the requirements of laws and regulations: the basic situation of the security incident and its possible impact, the measures we have taken or will take, suggestions for self-prevention and risk reduction, and remedial measures for you.
5. Your Rights
In accordance with China’s relevant laws, regulations, standards, and common practices in other countries and regions, we guarantee your exercise of the following rights regarding your personal information:
Right to Access
You have the right to access your personal information, except as required by law.
Right to Correction
You have the right to correct inaccurate or incomplete personal information.
Right to Deletion
In specific circumstances, you have the right to request the deletion of your personal information.
Right to Withdraw Consent
You have the right to withdraw your consent to the processing of personal information at any time.
6. How We Handle Children’s Personal Information
Our products, websites and services are mainly aimed at adults. Children may not create their own user accounts without parental consent.
For the collection of children’s personal information with parental consent, we will only use or publicly disclose this information when permitted by law, with the explicit consent of parents or guardians, or when necessary to protect children.
7. How Your Personal Information is Transferred Globally
In principle, personal information collected and generated within the territory of the People’s Republic of China will be stored within China.
Since we provide products or services through resources and servers distributed around the world, this means that after obtaining your authorization and consent, your personal information may be transferred to jurisdictions outside the country/region where you use the product or service, or accessed from these jurisdictions.
8. How This Policy is Updated
Our Privacy Policy may change. Without your explicit consent, we will not reduce your rights under this Privacy Policy.
For major changes, we will also provide more prominent notice (including for certain services, we will send notices by email explaining the specific changes to the Privacy Policy).
9. How to Contact Us
If you have any questions, comments or suggestions about this Privacy Policy, please contact us by:
Email: privacy@hcaitech.cn
Phone: 400-888-8888
Generally, we will reply within fifteen days.
安全措施
心链数科重视用户信息和服务安全，采取了一系列合理的安全措施保护用户权益：
- 采用加密技术保护用户数据在传输和存储过程中的安全性
- 建立完善的访问控制机制，限制对用户数据的访问权限
- 定期进行安全漏洞检测和系统维护，防范潜在的安全风险
- 制定数据备份和灾难恢复方案，保障数据的完整性和可恢复性
- 对员工进行安全培训和管理，防止内部信息泄露
- 建立安全事件应急响应机制，及时处理安全问题
- 对生物特征数据等敏感信息采取特殊保护措施
尽管采取了上述安全措施，但网络安全是一个动态过程，心链数科不能完全保证信息的绝对安全。用户应妥善保管自己的账号信息，协助维护账户安全。
如您发现任何安全漏洞或可疑情况，请及时通过security@hcaitech.cn与我们联系。
Security Measures
AffectiveChain attaches great importance to user information and service security, and has taken a series of reasonable security measures to protect user rights and interests:
- Adopt encryption technology to protect the security of user data during transmission and storage
- Establish a sound access control mechanism to restrict access rights to user data
- Regularly conduct security vulnerability detection and system maintenance to prevent potential security risks
- Formulate data backup and disaster recovery plans to ensure data integrity and recoverability
- Provide security training and management for employees to prevent internal information leakage
- Establish a security incident emergency response mechanism to handle security issues in a timely manner
- Take special protection measures for sensitive information such as biometric data
Despite the above security measures, network security is a dynamic process, and AffectiveChain cannot fully guarantee the absolute security of information. Users should properly keep their account information and assist in maintaining account security.
If you find any security vulnerabilities or suspicious situations, please contact us through security@hcaitech.cn in a timely manner.
用户权利
在使用本网站及相关服务过程中，用户依法享有以下权利：
知情权
用户有权了解本网站收集、使用其个人信息的目的、方式和范围，以及相关服务的功能、规则等内容。
选择权
用户有权选择是否提供个人信息，是否使用特定服务功能，以及对个人信息的使用范围进行设置。
更正权
当用户发现本网站存储的其个人信息存在错误时，有权要求进行更正。
撤回同意权
用户有权撤回对个人信息收集、使用的同意授权，但可能会影响部分服务的正常使用。
数据导出权
用户有权要求我们提供其个人信息的副本，以便在合理范围内使用。
账户注销权
用户有权申请注销其在本网站的账户，我们将在核实身份后按照规定流程处理。
用户行使上述权利时，可通过本网站提供的联系方式与心链数科取得联系，心链数科将在法律法规规定的时限内予以回应和处理。
User Rights
During the use of this website and related services, users enjoy the following rights in accordance with the law:
Right to Know
Users have the right to know the purpose, method and scope of collecting and using their personal information by this website, as well as the functions and rules of related services.
Right to Choose
Users have the right to choose whether to provide personal information, whether to use specific service functions, and to set the scope of use of personal information.
Right to Correction
When users find that their personal information stored on this website is incorrect, they have the right to request correction.
Right to Withdraw Consent
Users have the right to withdraw their consent to the collection and use of personal information, but it may affect the normal use of some services.
Right to Data Export
Users have the right to request us to provide copies of their personal information for use within a reasonable scope.
Right to Account Cancellation
Users have the right to apply for cancellation of their accounts on this website, and we will handle it in accordance with the specified procedures after verifying their identities.
When exercising the above rights, users can contact AffectiveChain through the contact information provided on this website, and AffectiveChain will respond and handle within the time limit specified by laws and regulations.
法律管辖与争议解决
本网站及相关服务的所有声明、规则均适用中华人民共和国法律（不包括冲突法规则）。
因使用本网站及相关服务所引起的任何争议，首先应通过友好协商解决；协商不成的，任何一方均有权向心链情智数据科技（上海）有限公司住所地有管辖权的人民法院提起诉讼。
在诉讼过程中，除争议事项外，双方应继续履行其他无争议的条款。
如本声明的任何条款被认定为无效或不可执行，不影响其他条款的效力。
本网站及相关服务可能涉及跨境使用，若您在中华人民共和国境外使用本网站及相关服务的，您应遵守当地法律法规的要求。
Legal Jurisdiction and Dispute Resolution
All statements and rules of this website and related services shall be governed by the laws of the People’s Republic of China (excluding conflict of law rules).
Any dispute arising from the use of this website and related services shall first be resolved through friendly negotiation; if negotiation fails, either party has the right to file a lawsuit with the people’s court with jurisdiction in the domicile of AffectiveChain Data Technology (Shanghai) Co., Ltd.
In the course of litigation, both parties shall continue to perform other undisputed clauses except for the disputed matters.
If any clause of this statement is deemed invalid or unenforceable, it shall not affect the validity of other clauses.
This website and related services may involve cross-border use. If you use this website and related services outside the People’s Republic of China, you shall comply with the requirements of local laws and regulations.
侵权举报与联系
如您认为本网站的内容侵犯了您的合法权益，或发现任何违反本声明的行为，请通过以下方式进行举报：
举报方式
infringement@hcaitech.cn
请在邮件中说明侵权内容、您的身份信息及相关证明材料
400-888-8888 转 3
工作时间：周一至周五 9:00-18:00（法定节假日除外）
其他咨询
service@hcaitech.cn
400-888-8888
工作时间：周一至周日 9:00-21:00
上海市浦东新区张江高科技园区博云路2号
情感云舱
Infringement Reporting and Contact
If you believe that the content of this website infringes your legitimate rights and interests, or find any behavior that violates this statement, please report it through the following methods:
Reporting Methods
infringement@hcaitech.cn
Please indicate the infringing content, your identity information and relevant supporting materials in the email
400-888-8888 ext. 3
Working hours: Monday to Friday 9:00-18:00 (excluding legal holidays)
Other Inquiries
service@hcaitech.cn
400-888-8888
Working hours: Monday to Sunday 9:00-21:00
No. 2 Boyun Road, Zhangjiang High-Tech Park, Pudong New Area, Shanghai
AffectiveChain Technology
We will process and reply within 15 working days after receiving the report or inquiry.